Privacy Policy for Hollyhock Software Pvt. Ltd.

Who we are?

Hollyhock Software Pvt. Ltd. is a leading software development company based in India. We provide a variety of software solutions and services to help businesses of all sizes achieve their goals.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website (including all subdomains, the "Website") and our software-as-a-service platform (the "Service").

Information We Collect And How We Use It

We collect the following categories of information from our users within the last twelve (12) months:

• Identifiers: including name, email address, phone number, IP address and cookie identifiers.
• Certain financial-related information: such as credit card number and billing and shipping address (if you purchase a paid plan).
• Protected classification information: such as age and gender (optional).
• Commercial information: such as purchasing history of our business customer's employees and representatives who use our Service.
• Internet or other similar network activity: such as browsing history, information on your interaction with our Website, browser type, and referring site.
• Location data: (collected only with your consent).
• Professional or employment related data: such as professional title, with respect to our job applicants and our business customer's employees and representatives who use our Service.

We obtain your personal information from the following categories of sources:

Personal Data That You Provide To Us:

• When you interact with the Website or the Service, we may gather information that, alone or in combination with other information, could be used to identify you ("Personal Data").
• You provide your Personal Data to us when you:
  • Sign up for the Service (authentication with version control system identity).
  • Request information, download content, register for a webinar, or subscribe to email lists.
  • Contact us with a question or request.
  • Apply for a job.
• You can always refuse to supply Personal Data, however doing so may prevent you from accessing the Service or engaging in certain activities on the Website or the Service.

Automatically Collected Information:

• We collect information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site and the date and time of each visitor request.
• We also collect Internet Protocol ("IP") addresses, which can be used to identify the location from which your computer is connecting to the Website, for providing the Service and for support purposes.
• We collect statistics about the behavior of visitors to the Website and the Service through cookies and similar technologies.
• Our purpose in collecting such information is to better understand how visitors use the Website and the Service and to improve your access to and use of the Website and the Service.

Information We Process On Behalf Of Our Customers:

• In providing the Service to our customers, we process on behalf of customers certain information that may include Personal Data, relating to customers' employees, contractors or other users ("Users") they transmit or otherwise submit to our Service.
• We use this information to provide, maintain, support, enhance, develop and improve the Service and our service offerings.

Data Retention

We will retain Personal Data that our customers provide to us through the Service for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights with respect to your personal information. These rights may include:

• The right to access your personal information.
• The right to rectify inaccurate personal information.
• The right to request the erasure of your personal information.
• The right to restrict the processing of your personal information.
• The right to data portability.
• The right to object to the processing of your personal information.

For more information on your rights, please contact us.

Disclosure of Personal Data

We share personal information for a business purpose with various categories of third parties. We disclose Personal Data only to those of our employees, contractors, and service providers that need to know that data in order to perform certain services and functions on our behalf and have agreed to data protection and confidentiality obligations.

We may also disclose Personal Data when required to do so by law or in response to lawful requests by public authorities. We may disclose Personal Data in connection with a merger, acquisition, or sale of all or a portion of our assets.

Security

We take precautions to ensure the security of your Personal Data. We follow generally accepted standards to protect the Personal Data submitted to us, both during transmission and once we receive it. When you enter your login information on the Service, all information to and from the service is encrypted using Transport Layer Security (TLS). For more information on our data security policies, please check here.

That said, like any hosted service provider, we cannot guarantee that unauthorized third parties or unauthorized personnel will not gain access to your Personal Data despite our efforts. You should note that in using the Website and the Service, your information will travel through third-party infrastructures which are not under our control.

We cannot protect, nor does this Privacy Policy apply to, any information that you transmit to other users of the Website or the Service. You should never transmit personal or identifying information to other users.

If you have any questions about security on the Website or the Service, you can contact us.

Privacy Policy Changes

Although most changes are likely to be minor, Hollyhock Software Pvt. Ltd. may change its Privacy Policy from time to time, at Hollyhock Software Pvt. Ltd.’s sole discretion. If we make any material changes to this Privacy Policy, we will either notify you by email (sent to the email address specified in your account) or by means of a notice on the Website and/or within the Service prior to the change becoming effective, or as otherwise required by the applicable law. We encourage you to periodically review the Website for the latest information on our privacy practices. Your continued use of the Website and the Service after any change in this Privacy Policy takes effect will constitute your acceptance of such change.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Hollyhock Software Pvt. Ltd.
A-62, A Block, Sector 2, Noida,
Uttar Pradesh 201301, India
Phone: +91 770-600-4848
Email: contact@hollyhocksoftware.com